Inilex Advisors can assist police in tracking your stolen vehicle
virtually anywhere in the U.S depending on available cellular and
GPS coverage in the area.
The following are some frequently asked questions about SmartAlert’s
lifetime stolen vehicle recovery with vehicle recovery guarante.
Contact an Inilex Advisor at 1-866-9-SKYWAY (1-866-975-9929) and let them know your car is
not in your control. Upon notification SmartAlert will activate the communications module and begin
to locate and track the vehicle. You will then be asked to contact the local police department to
file a stolen vehicle case. Provide a case number and contact name from the police department
to a Inilex Advisor and we will work with police to locate and recover your vehicle.
The communications module installed in your vehicle is equipped with both Global Positioning
System (GPS) and Cellular technology which allows skyway’s servers to determine the exact
location anywhere in the U.S. so long as a cellular signal is available and the module is
operating properly.
No, unlike other stolen vehicle recovery products, no special equipment is required. Police only
need access to the internet to gain access to tracking information provided by SmartAlert.
SmartAlert utilizes GPS and cellular technologies both of which have broad coverage throughout
the country. While no company can guarantee their system will always have coverage, you can
feel confident that your skyway product is utilizing some of the latest technology available.
Service is only available in the United States.
All SmartAlert products provide stolen vehicle recovery service to the original purchaser
for as
long as they own the vehicle in which a skyway product was originally installed.
No, all SmartAlert products provide stolen vehicle recovery services for the vehicle as long
as the original purchaser owns/leases that vehicle.
During the first 2 years following the purchase of a skyway product, if your vehicle is stolen
and Inilex is unable to provide a location of the vehicle to police within twenty-four hours from
the time that we are notified, Inilex will pay you an amount equal to the purchase price paid
for your skyway or SmartAlert product, up to a maximum of $799 for the base level Stolen
Vehicle Recovery (SVR) only unit and $999 for units purchased with a minimum of 1 year
of Advantage features.
Certain restrictions apply so visit
www.myskyway.com for complete details.